This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services. 

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

Website Visitors

• This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

• Billing and shipping address(es)

• Details about your orders (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Blog Comments

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

• Your name (which will be displayed as part of your posted comment)

• Your email address (optional, to let you know if someone replies to your comment)

• Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

• Information about your browser, network and device

• Details about the web page or content you shared or proposed to share

• Your IP address

Abandoned Cart E-mails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

• You enter your email address at checkout, or are logged into your customer account.

• You add a product which is in stock to your shopping cart.

• You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing E-mails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email.

We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order & Account E-mails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You’ve created a customer account

• Your customer account password has been reset or updated

• You’ve made a purchase

• Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Information I Collect

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase (for example, your shirt size)

• Email address

• Name

• Phone number

You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly. 

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Using Website Forms

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions.

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

•    as needed to provide services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

•    when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;

•    if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

•    as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve my services.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

•    Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

•    Business transfers. If we sell or merge my business, we may disclose your information as part of that transaction, only to the extent permitted by law. 

•    Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 

•    2 years. 

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

•    Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. 

•    Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request. 

•    Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. 

•    Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Tracy Home, am the data controller of your personal information. If you have any questions or concerns, you may contact me at contact@curiosandcrafts.co

Alternatively, you may write to me at:

Tracy Home

180 Mansfield Road

Clipstone Village

Mansfield

NG21 9AE