These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website Access

It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website, such as account details, will only be accessible if you have registered.

Use of Website

This website may be used for your own private purposes and in accordance with these terms and conditions.

Visitor Provided Material

Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

When using this website, you shall not post or send to or from this website any material:

·       for which you have not obtained all necessary consents

·       that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom

·       which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of the above.

Links To & From Other Websites

Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website, you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

·       you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing

·       you do not misrepresent your relationship with this website

·       the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party

By linking to this website in breach of the above, you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times, we do not guarantee that all material is accurate and, or up to date.

All informational material contained on this website is provided without warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

We do not accept liability for any loss or damage that you suffer as a result of using this website.

Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Shipping

Your order will be processed and delivered without undue delay, no later than 30 days after your order has been placed.

Please allow for up to 7 working days for delivery following the dispatch of your order.

Cancellations, returns and refunds

All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

Your right to cancel an order goods starts the moment you place your order and ends 14 days from the day you receive your goods. 

Please notify us via email if you wish to cancel the order, before the cancellation period has expired.

If you are in possession of the goods, you are under the duty to retain them and take reasonable care of them. You must return the goods to our contact address, at your own cost (unless we delivered the item to you in error or the item is damaged or defective), as soon as possible once you have cancelled the order.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods (in their original condition and packaging) or return them at our expense.

Once you have notified us that you wish to cancel the order, any refund due to you will be processed upon receipt of the returned goods (minus any costs for damage and/or postage).  Cancelled orders are to be returned within 14 days of notification of cancellation.  Refunds will be processed within 5 working days of receipt of the goods.

You will not have any right to cancel an order for the supply of any of the following goods:

·       digital download products

·       hygiene related items e.g., earrings

·       personalised goods or items made to the customer's specification

In addition, you will lose your right to cancel if you:

·       unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.

·       combine goods with other goods after delivery so that they become inseparable.

Accepted Payment Methods

The majority of our payment methods are managed by Stripe.  We also offer Paypal payments.

We accept payments by the following methods:

• Visa (credit and debit cards)

• MasterCard (credit and debit cards)

• American Express

• Diner's Club

• JCB

• Afterpay or Clearpay

• Apple Pay

• Paypal

Blog Comments and Moderation

We encourage and welcome open, lively debate, but the decision to publish comments received via our site remains at our discretion. The views expressed by any third parties are solely theirs and are not necessarily endorsed by this website.

We pre-moderate most of the comments we receive.

‘Pre-moderation’ means that comments will not be published instantly. Comments will be checked first by moderators who will monitor the site during normal working hours and aim to process comments as quickly as possible. Our commitment is to publish comments within 24 hours.

This is not about censoring your views. The aim is to ensure that comments relate to the particular subject being discussed. Moderation will not be used to suppress legitimate, reasoned discussion.

We will normally approve comments for publication as long as the following participation guidelines have been observed:

• be respectful of others who use this site

• stay on topic

• keep comments concise

• do not use language that is offensive, inflammatory or provocative (this includes, but is not limited to, swearing and obscene or vulgar comments)

• do not break the law (this includes libel, condoning illegal activity and contempt of court)

• do not use this site for party political purposes (this site is paid for with public money so it’s inappropriate to engage in party-political activity)

• please do not post personal information in comments such as addresses, phone numbers, e-mail addresses or other online contact details, which may relate to you or other individuals

• do not impersonate or falsely claim to represent a person or an organisation

• do not attempt to log on using another user’s account

• do not make any commercial endorsement or promotion of any product, service or publication not relevant to the discussion

If you are aged 16 or under, please get the permission of your parent or guardian before participating. Users without this consent are not allowed to participate.

Sharing Links

If you choose to share links to this website and its content, we accept no responsibility for any loss or damages occurred as a result.  We recommend that you familiarise yourself with copyright infringement laws prior to sharing.

Fair Use Notice

This website contains some images from product manufacturers.  Included within these resources may be copyrighted materials, the use of which has not always been specifically authorised by the copyright owner.  Curios & Crafts Co is using such materials to promote the manufacturer’s products.  We believe this constitutes a ‘fair use’ of any such copyrighted material as provided for by UK law (Copyright, Designs and Patents Act 1988).

Copyright Infringement

This website and its contents are copyright of Curios & Crafts Co - © C&CCo 2023. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

·       you may print or download to a local hard disk extracts for your personal and non-commercial use only

·       you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

If you wish to use copyrighted material from this website for purposes of your own that go beyond ‘fair use’, you must obtain express permission from the copyright owner.

Reporting Copyright Infringement

If you become aware of any infringement of copyright relating to this website and its contents, please report it by e-mail to:

·       contact@curiosandcrafts.co

Law and Jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.